Accessibility

Lexington (LEX) Airport Accessibility & Wheelchair Services

Wheelchair assistance at Blue Grass Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.

Airline-provided service

Wheelchair assistance

Request wheelchair assistance when booking your flight or notify your airline's ticket counter on arrival; airline staff provide assistance from curbside/check-in through to the gate.

Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.

TSA Cares

Free security screening assistance

TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.

How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the LEX security checkpoint and guide you through screening at no charge.

TSA Cares helpline offers information and screening assistance for travelers with disabilities, medical conditions, and other special circumstances. Call 1-855-787-2227 at least 72 hours before travel, or a Passenger Support Specialist can be requested at the checkpoint.

Security lanes

LEX does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.

Service animal relief areas

LEX Pets relief area on the lower level (Level 1, landside) near Concourse A, for trained service animals assisting passengers with disabilities.

Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.

Quiet and sensory room

LEX does not currently have a confirmed public sensory room. LEX does not have a dedicated quiet/sensory room. Complimentary Hidden Disabilities Sunflower lanyards are available 24/7 at a display in front of the TSA checkpoint to discreetly signal a non-visible disability to staff; for other accommodations, contact the ADA Coordinator at 859-425-3100 or the Guest Services/Administration contact form ahead of travel.

Wheelchair and mobility device rentals

No dedicated wheelchair/mobility-device rental counter is publicly listed; wheelchair assistance is provided free through your airline (request at booking or at the ticket counter) rather than as a self-serve rental.

Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.

Pro Tip

LEX is a compact single-terminal, single-checkpoint airport, which makes it one of the easier US airports to navigate with mobility or sensory needs — the free GoodMaps indoor navigation app can help with wayfinding, and a TTY/Kentucky Relay Service line is available at the Welcome Center.

Frequently asked questions

Is wheelchair assistance free at LEX airport?

Yes — wheelchair assistance at LEX is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.

How do I contact TSA Cares before my flight from LEX?

Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the LEX security checkpoint at no cost.

Does LEX airport have a family security lane?

Blue Grass Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. No dedicated family/special-assistance security lane is publicly documented for LEX's single checkpoint. Ask any TSA officer at the checkpoint for family or special-assistance screening — with only one checkpoint serving the whole airport, officers can route you accordingly without a separate marked lane.

Where is the service animal relief area at LEX airport?

LEX Pets relief area on the lower level (Level 1, landside) near Concourse A, for trained service animals assisting passengers with disabilities. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.

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