Accessibility
Los Angeles Int'l (LAX) Airport Accessibility & Wheelchair Services
Wheelchair assistance at Los Angeles International Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.
Airline-provided service
Wheelchair assistance
Request at booking or at your airline's check-in counter in your terminal; each of LAX's nine terminal buildings has its own curbside skycap agents who can arrange a wheelchair.
Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.
TSA Cares
Free security screening assistance
TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.
How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the LAX security checkpoint and guide you through screening at no charge.
A Passenger Support Specialist will meet you at the security checkpoint in your terminal. Call 1-855-787-2227 at least 72 hours before travel and specify which terminal your flight departs from.
Security lanes
Family lane available
Most LAX terminals have dedicated lanes for passengers needing extra time; look for signage at the checkpoint or ask any TSA officer for direction.
Service animal relief areas
Before security at all terminal curbside areas (lower/arrivals level); after security, service animal relief areas are in the Tom Bradley International Terminal and select domestic terminals — ask any info desk for the nearest post-security location.
Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.
Quiet and sensory room
LAX does not currently have a confirmed public sensory room. Contact LAX Guest Services (424-646-5252) for quiet space options; the Tom Bradley International Terminal has multi-faith prayer and meditation rooms that may serve as a quiet retreat.
Wheelchair and mobility device rentals
Available from Guest Services at each terminal and at baggage claim. Contact the terminal's info desk for transport chair loans.
Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.
Pro Tip
LAX's nine separate terminal buildings each have independent accessibility staff. If your itinerary involves a terminal change, tell your airline in advance — cross-terminal transfers require using the shuttle bus, and wheelchair coordination between terminals must be pre-arranged.
Frequently asked questions
Is wheelchair assistance free at LAX airport?
Yes — wheelchair assistance at LAX is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.
How do I contact TSA Cares before my flight from LAX?
Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the LAX security checkpoint at no cost.
Does LAX airport have a family security lane?
Yes — Los Angeles International Airport has a dedicated family and special-assistance security lane. Most LAX terminals have dedicated lanes for passengers needing extra time; look for signage at the checkpoint or ask any TSA officer for direction.
Where is the service animal relief area at LAX airport?
Before security at all terminal curbside areas (lower/arrivals level); after security, service animal relief areas are in the Tom Bradley International Terminal and select domestic terminals — ask any info desk for the nearest post-security location. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.
See also: LAX TSA PreCheck lanes · Flying with disabilities guide · LAX security tips
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