Accessibility
Denver (DEN) Airport Accessibility & Wheelchair Services
Wheelchair assistance at Denver International Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.
Airline-provided service
Wheelchair assistance
Request at booking or at your airline's check-in counter in the Jeppesen Terminal; DEN is a single-terminal airport, which simplifies the wheelchair coordination process.
Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.
TSA Cares
Free security screening assistance
TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.
How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the DEN security checkpoint and guide you through screening at no charge.
A Passenger Support Specialist will meet you at the checkpoint. Call 1-855-787-2227 at least 72 hours before travel. DEN's single-terminal layout makes specialist coordination straightforward.
Security lanes
DEN does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.
Service animal relief areas
Before security near all main terminal entrance doors on Level 6; after security, a designated pet-relief area is near gate B80 in the B concourse — ask any DEN staff member for directions.
Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.
Quiet and sensory room
Quiet/sensory room available — Quiet/sensory room located near gate B80 in the post-security B concourse. Contact DEN Guest Services (303-342-4062) to confirm current access details.
Wheelchair and mobility device rentals
Available from Guest Services on Level 5 of the Jeppesen Terminal and at baggage claim.
Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.
Pro Tip
DEN is a single-terminal airport, but the distances from the main terminal through the B and C concourses are long. Request electric cart or wheelchair service for the full route, not just the checkpoint — the walk to remote gates can exceed a quarter mile.
Frequently asked questions
Is wheelchair assistance free at DEN airport?
Yes — wheelchair assistance at DEN is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.
How do I contact TSA Cares before my flight from DEN?
Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the DEN security checkpoint at no cost.
Does DEN airport have a family security lane?
Denver International Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. Ask any TSA officer at the checkpoint for assistance; agents are trained to support travelers needing extra time or special accommodation.
Where is the service animal relief area at DEN airport?
Before security near all main terminal entrance doors on Level 6; after security, a designated pet-relief area is near gate B80 in the B concourse — ask any DEN staff member for directions. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.
See also: DEN TSA PreCheck lanes · Flying with disabilities guide · DEN security tips
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