Accessibility
Tallahassee (TLH) Airport Accessibility & Wheelchair Services
Wheelchair assistance at Tallahassee International Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.
Airline-provided service
Wheelchair assistance
Request wheelchair assistance through your airline at booking or at the check-in counter; airline personnel provide and staff wheelchairs curbside and at the gate. TLH does not run a separate airport-operated wheelchair service.
Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.
TSA Cares
Free security screening assistance
TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.
How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the TLH security checkpoint and guide you through screening at no charge.
Call the TSA Cares helpline at 1-855-787-2227 at least 72 hours before your flight, or submit a request at tsa.gov/travel/passenger-support, and a TSA officer will meet you at the checkpoint to assist through screening.
Security lanes
TLH does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.
Service animal relief areas
An outdoor, fenced pet relief area with artificial turf, two faux fire hydrants, park benches, and a waste-bag station is located near the Ticketing/Arrivals door, before security.
Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.
Quiet and sensory room
TLH does not currently have a confirmed public sensory room. TLH does not have a dedicated sensory/quiet room, but it has a second-floor Observation Room near the airport's administrative offices, and the Deputy Director of Aviation's office offers pre-travel walkthroughs for travelers who want to get used to the airport's sights, sounds, and layout before flying — contact the airport in advance to schedule one.
Wheelchair and mobility device rentals
TLH has no in-terminal wheelchair or mobility-scooter rental counter; wheelchairs are provided by your airline on request. Third-party medical-equipment rental companies in Tallahassee can deliver a wheelchair or scooter to the airport if arranged in advance.
Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.
Pro Tip
TLH is a small single-terminal airport with only two checkpoints, so accessibility accommodations are handled informally and quickly rather than through dedicated infrastructure — arrive with normal buffer time (90 minutes to 2 hours) and speak directly to a TSA officer or your airline's gate agent for any special assistance.
Frequently asked questions
Is wheelchair assistance free at TLH airport?
Yes — wheelchair assistance at TLH is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.
How do I contact TSA Cares before my flight from TLH?
Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the TLH security checkpoint at no cost.
Does TLH airport have a family security lane?
Tallahassee International Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. TLH does not have a dedicated family/special-assistance security lane. The airport's two checkpoints (Concourse A and Concourse B) are small enough that a TSA officer can accommodate family, mobility, or other special needs on request — simply tell the officer at the checkpoint.
Where is the service animal relief area at TLH airport?
An outdoor, fenced pet relief area with artificial turf, two faux fire hydrants, park benches, and a waste-bag station is located near the Ticketing/Arrivals door, before security. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.
See also: TLH TSA PreCheck lanes · Flying with disabilities guide · TLH security tips
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