Accessibility
St. Pete-Clearwater (PIE) Airport Accessibility & Wheelchair Services
Wheelchair assistance at St. Pete-Clearwater International Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.
Airline-provided service
Wheelchair assistance
Request wheelchair assistance directly from your airline at booking or at check-in — PIE has no skycaps or independent wheelchair valets, so airlines handle transport from curb to seat. If assistance wasn't pre-arranged, call the airport's Wheelchair Transport Service at 727-586-2811 on arrival.
Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.
TSA Cares
Free security screening assistance
TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.
How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the PIE security checkpoint and guide you through screening at no charge.
Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight to arrange a Passenger Support Specialist for screening assistance, or submit a request at tsa.gov/travel/passenger-support.
Security lanes
PIE does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.
Service animal relief areas
Two fenced pet relief areas with artificial antimicrobial turf, benches, hydration stations, and waste bags — one beside short-term parking on the east side, one beside the rental car lot on the west side. Both are landside/pre-security; no post-security relief area is confirmed.
Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.
Quiet and sensory room
PIE does not currently have a confirmed public sensory room. PIE has no dedicated sensory/quiet room. The airport instead offers Mamava nursing pods (Gates 2–6 and 7–11, unlocked via app or posted door code) and a free AIRA virtual-interpreting service for travelers with vision impairment. For other sensory accommodations, call TSA Cares in advance or airport customer service at 727-453-7800.
Wheelchair and mobility device rentals
No dedicated mobility-device rental is confirmed on-site; wheelchairs are provided by airlines on request rather than rented at the airport. Arrange with your airline at booking, or call the airport's Wheelchair Transport Service (727-586-2811) if assistance wasn't pre-arranged.
Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.
Pro Tip
PIE's single-level terminal has no escalators or elevators to navigate, which simplifies mobility for most travelers — but there are no skycaps, so book wheelchair assistance with your airline in advance rather than expecting to arrange it on arrival.
Frequently asked questions
Is wheelchair assistance free at PIE airport?
Yes — wheelchair assistance at PIE is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.
How do I contact TSA Cares before my flight from PIE?
Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the PIE security checkpoint at no cost.
Does PIE airport have a family security lane?
St. Pete-Clearwater International Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. No dedicated family/special-assistance lane is confirmed at PIE's single checkpoint. Travelers needing extra time or accommodation should tell the TSA officer at the checkpoint or call TSA Cares in advance to arrange support.
Where is the service animal relief area at PIE airport?
Two fenced pet relief areas with artificial antimicrobial turf, benches, hydration stations, and waste bags — one beside short-term parking on the east side, one beside the rental car lot on the west side. Both are landside/pre-security; no post-security relief area is confirmed. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.
See also: PIE TSA PreCheck lanes · Flying with disabilities guide · PIE security tips
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