Lost & Found

Madison Airport Lost and Found

Lost something at Dane County Regional Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

608-661-4809

Location: Airport Administration Office, located between Gates 8 and 9

Hours: Monday–Friday 8:00am–4:15pm

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

For items left specifically at the security checkpoint, MSN's local TSA office can also be reached at 608-661-4891, though TSA staff there review voicemails only about once a week — file with the national TSA contact center too for faster follow-up.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
If lost in the terminal: call 608-661-4809 or go to Airport Administration Office, located between Gates 8 and 9.
If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
File an online claim if available — written claims are processed faster and create a searchable paper trail.
Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

If you're still in the terminal, ask airline, TSA, or airport staff directly — they can often locate an item immediately. Once you've left, call the Airport Administration Office and leave a detailed voicemail (name, phone number, item description, date lost); items left on a plane or at a gate should go straight to the airline (Delta, Frontier, United, Sun Country, and American all take online lost-item reports).

Frequently asked questions

How long does MSN airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at MSN?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for MSN?

MSN does not currently list a standalone online lost item report form. Call 608-661-4809 to file by phone or visit Airport Administration Office, located between Gates 8 and 9 in person.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live MSN TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →

Madison Airport Lost and Found

Lost something at Dane County Regional Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

608-661-4809

Location: Airport Administration Office, located between Gates 8 and 9

Hours: Monday–Friday 8:00am–4:15pm

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.

If lost in the terminal: call 608-661-4809 or go to Airport Administration Office, located between Gates 8 and 9.

If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.

File an online claim if available — written claims are processed faster and create a searchable paper trail.

Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

Frequently asked questions

How long does MSN airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at MSN?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for MSN?

MSN does not currently list a standalone online lost item report form. Call 608-661-4809 to file by phone or visit Airport Administration Office, located between Gates 8 and 9 in person.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live MSN TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →