Accessibility

Manchester (MHT) Airport Accessibility & Wheelchair Services

Wheelchair assistance at Manchester-Boston Regional Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.

Airline-provided service

Wheelchair assistance

Request wheelchair assistance through your airline at booking or check-in: American 800-428-4322, Southwest 800-435-9792, United 800-864-8331; Avelo, Breeze, JetBlue, and Sun Country accept requests via their websites or reservation lines.

Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.

TSA Cares

Free security screening assistance

TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.

How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the MHT security checkpoint and guide you through screening at no charge.

TSA Cares provides extra assistance during screening for travelers with disabilities, medical conditions, or other special circumstances. Call 855-787-2227 at least 72 hours before travel, or submit a request at tsa.gov/contact-center/form/cares.

Security lanes

MHT does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.

Service animal relief areas

Two designated relief areas: one pre-security on the first floor near the North Entrance/Exit, and one post-security on the second floor near Gate 6.

Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.

Quiet and sensory room

MHT does not currently have a confirmed public sensory room. MHT does not have a dedicated sensory or quiet room. The free Airport Business Center lounge (airside near Gates 4–5, open 6 AM–7 PM daily) offers a quieter alternative space, and the ADA Coordinator (603-624-6539) can be contacted in advance to arrange accommodations.

Wheelchair and mobility device rentals

No on-site wheelchair or scooter rental counter; airlines provide wheelchair assistance curbside and at the gate on request, and all parking-lot shuttle buses are wheelchair-lift equipped and staffed by trained operators.

Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.

Pro Tip

MHT's whole terminal is walkable in minutes once you're through the single checkpoint, but wheelchair service itself is airline-run rather than airport-run at this small regional airport — call your airline 48 hours ahead to confirm curbside pickup, since staffing is thinner here than at a big hub.

Frequently asked questions

Is wheelchair assistance free at MHT airport?

Yes — wheelchair assistance at MHT is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.

How do I contact TSA Cares before my flight from MHT?

Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the MHT security checkpoint at no cost.

Does MHT airport have a family security lane?

Manchester-Boston Regional Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. MHT has just one security checkpoint and no separately marked family/special-assistance lane; TSA officers accommodate families and travelers needing extra time within the standard lanes — tell any officer at the checkpoint if you need it.

Where is the service animal relief area at MHT airport?

Two designated relief areas: one pre-security on the first floor near the North Entrance/Exit, and one post-security on the second floor near Gate 6. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.

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