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Home / MCI /Lost & Found

Lost & Found

Kansas City Airport Lost and Found

Lost something at Kansas City International Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

816-243-5237

Location: No online claim form is published — MCI's lost-and-found is phone-based and split by where the item was lost. Call 816-243-5237 for items left in terminal restaurants, shops, restrooms, or other areas outside the security checkpoint; call 816-243-5201 for items left in parking lots or on the free Blue Bus shuttles; call 816-243-1390 for items left on the rental-car shuttle bus; for a rental car itself, contact the rental company directly. Items left at the TSA checkpoint are handled separately by TSA (see below). Have your name, phone number, travel date, airline, and a detailed item description ready when you call.

Hours: Not published on the airport's site — call 816-243-5237 to confirm current staffing hours before making a trip to retrieve an item.

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

Items left at the security checkpoint or screening area are handled by TSA, not the airport — file a claim through TSA's online lost-and-found form or call the TSA Contact Center. Claim success drops quickly after the first day or two, so report the loss as soon as you notice it.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

  1. Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
  2. If lost in the terminal: call 816-243-5237 or go to No online claim form is published — MCI's lost-and-found is phone-based and split by where the item was lost. Call 816-243-5237 for items left in terminal restaurants, shops, restrooms, or other areas outside the security checkpoint; call 816-243-5201 for items left in parking lots or on the free Blue Bus shuttles; call 816-243-1390 for items left on the rental-car shuttle bus; for a rental car itself, contact the rental company directly. Items left at the TSA checkpoint are handled separately by TSA (see below). Have your name, phone number, travel date, airline, and a detailed item description ready when you call..
  3. If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
  4. File an online claim if available — written claims are processed faster and create a searchable paper trail.
  5. Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

MCI's lost-and-found isn't centralized — figure out where you lost the item first (terminal/shops, parking/Blue Bus, rental-car shuttle, TSA checkpoint, or on the plane itself) so you call the right number; calling the wrong department just gets you redirected and costs you time.

Frequently asked questions

How long does MCI airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at MCI?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for MCI?

MCI does not currently list a standalone online lost item report form. Call 816-243-5237 to file by phone or visit No online claim form is published — MCI's lost-and-found is phone-based and split by where the item was lost. Call 816-243-5237 for items left in terminal restaurants, shops, restrooms, or other areas outside the security checkpoint; call 816-243-5201 for items left in parking lots or on the free Blue Bus shuttles; call 816-243-1390 for items left on the rental-car shuttle bus; for a rental car itself, contact the rental company directly. Items left at the TSA checkpoint are handled separately by TSA (see below). Have your name, phone number, travel date, airline, and a detailed item description ready when you call. in person.

See also: Live MCI TSA wait times · MCI flight status · MCI security tips

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