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Accessibility

Midland-Odessa (MAF) Airport Accessibility & Wheelchair Services

Wheelchair assistance at Midland International Air and Space Port is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.

Step-by-step path for requesting and receiving wheelchair assistance through an airport.
The wheelchair-assistance path: request at booking, meet your attendant at check-in, then escort through security to the gate.

Airline-provided service

Wheelchair assistance

Wheelchair assistance is handled by Air Serv, MAF's contracted passenger-assistance vendor — call 916-630-3280 to arrange it, or request through your airline at booking or at the check-in counter.

Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.

TSA Cares

Free security screening assistance

TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.

How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the MAF security checkpoint and guide you through screening at no charge.

A TSA Cares Passenger Support Specialist can meet you at the checkpoint and help through screening. Call 1-855-787-2227 at least 72 hours before travel or submit a request at tsa.gov/contact-center/form/cares.

Security lanes

MAF does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.

Service animal relief areas

An outdoor relief area is at the front of the terminal (south side). The airport does not publish a mapped post-security relief area, so ask a gate agent or TSA officer for the nearest option if you need one after the checkpoint.

Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.

Quiet and sensory room

MAF does not currently have a confirmed public sensory room. MAF does not have a dedicated sensory or quiet room. Call the City of Midland Department of Airports at 432-560-2200 ahead of travel to ask about accommodations.

Wheelchair and mobility device rentals

No dedicated mobility-device rental counter is advertised; travelers needing a wheelchair beyond airline/Air Serv assistance should call the Department of Airports (432-560-2200) in advance to arrange options.

Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.

Pro Tip

MAF is compact — one terminal, two floors, two short concourses — so distances are minimal, but the 2025–2027 terminal construction may affect accessible routes and curb access at times. Request airline/Air Serv wheelchair assistance ahead of time and confirm 24–48 hours before travel, since this small-airport operation runs on advance notice rather than an always-on accessibility desk.

Frequently asked questions

Is wheelchair assistance free at MAF airport?

Yes — wheelchair assistance at MAF is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.

How do I contact TSA Cares before my flight from MAF?

Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the MAF security checkpoint at no cost.

Does MAF airport have a family security lane?

Midland International Air and Space Port does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. MAF does not advertise a separate family/special-assistance security lane; with a single small checkpoint area (currently 3 TSA lanes), tell any TSA officer if you need extra time or assistance and they will accommodate you directly in the regular line.

Where is the service animal relief area at MAF airport?

An outdoor relief area is at the front of the terminal (south side). The airport does not publish a mapped post-security relief area, so ask a gate agent or TSA officer for the nearest option if you need one after the checkpoint. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.

See also: MAF TSA PreCheck lanes · Flying with disabilities guide · MAF security tips

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