Accessibility
Little Rock (LIT) Airport Accessibility & Wheelchair Services
Wheelchair assistance at Bill and Hillary Clinton National Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.
Airline-provided service
Wheelchair assistance
Arrange wheelchair assistance with your airline in advance (at booking or check-in); for curbside help, call the airport's Customer Care Center at (501) 213-6243 ahead of arrival.
Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.
TSA Cares
Free security screening assistance
TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.
How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the LIT security checkpoint and guide you through screening at no charge.
Call the TSA Cares helpline at 1-855-787-2227 (Federal Relay: 711) at least 72 hours before travel, or submit a request at tsa.gov/contact-center/form/cares, and a Passenger Support Specialist can meet you at the checkpoint.
Security lanes
LIT does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.
Service animal relief areas
One relief area is in the concourse (post-security) near the exit, directly across from the TSA checkpoint; a second is pre-security near the West Hourly parking lot.
Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.
Quiet and sensory room
LIT does not currently have a confirmed public sensory room. LIT does not advertise a dedicated sensory or quiet room. Passengers with sensory sensitivities can ask Customer Care (upper floor, across from Riverbend Bar) or the ADA Coordinator at (501) 372-3439 about a quieter waiting spot, and can pick up a Hidden Disabilities Sunflower lanyard at Customer Care to signal staff they may need extra help or time.
Wheelchair and mobility device rentals
Not documented as a standing rental service; call the Customer Care Center at (501) 213-6243 in advance to ask about borrowing a wheelchair for your visit.
Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.
Pro Tip
LIT is a small, single-concourse airport, so even without a dedicated family lane or sensory room the whole terminal-to-gate walk is short — call the Customer Care Center or your airline 48+ hours ahead to line up wheelchair or other assistance, and pick up a Sunflower lanyard at Customer Care if you'd like staff to know you may need more time or help.
Frequently asked questions
Is wheelchair assistance free at LIT airport?
Yes — wheelchair assistance at LIT is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.
How do I contact TSA Cares before my flight from LIT?
Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the LIT security checkpoint at no cost.
Does LIT airport have a family security lane?
Bill and Hillary Clinton National Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. LIT has a single TSA checkpoint and no dedicated family/special-assistance lane is documented on the airport's own accessibility page; ask any TSA officer at the checkpoint for expedited or additional-time screening.
Where is the service animal relief area at LIT airport?
One relief area is in the concourse (post-security) near the exit, directly across from the TSA checkpoint; a second is pre-security near the West Hourly parking lot. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.
See also: LIT TSA PreCheck lanes · Flying with disabilities guide · LIT security tips
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