Accessibility
New York (LGA) Airport Accessibility & Wheelchair Services
Wheelchair assistance at LaGuardia Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.
Airline-provided service
Wheelchair assistance
Request at booking or at your airline's check-in counter; Terminal B (the main 2022 terminal) and Terminal C (Delta) each handle their own wheelchair service.
Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.
TSA Cares
Free security screening assistance
TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.
How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the LGA security checkpoint and guide you through screening at no charge.
A Passenger Support Specialist will meet you at the checkpoint. Call 1-855-787-2227 at least 72 hours before travel and specify Terminal B or Terminal C for Delta flights.
Security lanes
LGA does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.
Service animal relief areas
Before security at curbside areas in both Terminal B and Terminal C; after security, service animal relief areas are in Terminal B's central hall near gate B60 — ask any LGA staff member.
Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.
Quiet and sensory room
LGA does not currently have a confirmed public sensory room. Contact LGA Guest Services (718-533-3400) for quiet space availability. Terminal B's 2022 building has wellness areas that may serve as a quiet space.
Wheelchair and mobility device rentals
Available from Guest Services in Terminal B and at Delta's Terminal C baggage claim.
Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.
Pro Tip
LGA's new Terminal B (opened 2022) has substantially improved accessibility — wider corridors, level-boarding from the curb, and better elevator coverage than the former facilities. If you have a choice of airlines, carriers operating from Terminal B offer the most accessible experience currently at LGA.
Frequently asked questions
Is wheelchair assistance free at LGA airport?
Yes — wheelchair assistance at LGA is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.
How do I contact TSA Cares before my flight from LGA?
Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the LGA security checkpoint at no cost.
Does LGA airport have a family security lane?
LaGuardia Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. Ask any TSA officer at the checkpoint for assistance; agents are trained to support travelers with special needs and can route you through the most accessible lane.
Where is the service animal relief area at LGA airport?
Before security at curbside areas in both Terminal B and Terminal C; after security, service animal relief areas are in Terminal B's central hall near gate B60 — ask any LGA staff member. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.
See also: LGA TSA PreCheck lanes · Flying with disabilities guide · LGA security tips
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