Accessibility
Sioux Falls (FSD) Airport Accessibility & Wheelchair Services
Wheelchair assistance at Sioux Falls Regional Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.
Airline-provided service
Wheelchair assistance
Request wheelchair assistance when you book your flight or through your airline's customer service before you arrive; no dedicated third-party ground-handling company is publicized for FSD, so assistance is arranged directly through your airline at check-in or the gate.
Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.
TSA Cares
Free security screening assistance
TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.
How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the FSD security checkpoint and guide you through screening at no charge.
Call the TSA Cares helpline at 1-855-787-2227 at least 72 hours before you fly, or submit a request at tsa.gov/contact-center/form/cares, to arrange for a Passenger Support Specialist to meet you at FSD's single checkpoint.
Security lanes
FSD does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.
Service animal relief areas
A turf-surfaced pet/service-animal relief area with a mock fire hydrant and an owner sink is located airside near Gate 4 (opened 2019; the surface is automatically rinsed with water after each use). A dedicated pre-security relief area is not confirmed in the airport's public materials — ask the ticketing-level information desk for the nearest landside option if you need one before security.
Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.
Quiet and sensory room
FSD does not currently have a confirmed public sensory room. FSD does not have a confirmed dedicated sensory or quiet room. The FAA awarded the airport $5 million in May 2026 for restroom and mother's-room modernization, but no sensory room has been announced. If you need a quieter space, ask airport staff at 605-336-0762 — the small single-concourse terminal means low-traffic corners are easy to find even without a formal room.
Wheelchair and mobility device rentals
No dedicated wheelchair or scooter rental counter is advertised at FSD. Wheelchair assistance from curb to gate is provided free through your airline instead of a rental program — request it at booking or through the airline directly.
Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.
Pro Tip
FSD's single central concourse and single security checkpoint make it one of the easiest small airports to navigate for travelers with mobility needs — request wheelchair assistance from your airline in advance, and you'll rarely be more than a short walk or roll from your gate.
Frequently asked questions
Is wheelchair assistance free at FSD airport?
Yes — wheelchair assistance at FSD is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.
How do I contact TSA Cares before my flight from FSD?
Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the FSD security checkpoint at no cost.
Does FSD airport have a family security lane?
Sioux Falls Regional Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. FSD does not publicize a dedicated family or special-assistance security lane. With only one checkpoint serving the entire single concourse, ask any TSA officer there for expedited or additional help — there's no separate lane to search for.
Where is the service animal relief area at FSD airport?
A turf-surfaced pet/service-animal relief area with a mock fire hydrant and an owner sink is located airside near Gate 4 (opened 2019; the surface is automatically rinsed with water after each use). A dedicated pre-security relief area is not confirmed in the airport's public materials — ask the ticketing-level information desk for the nearest landside option if you need one before security. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.
See also: FSD TSA PreCheck lanes · Flying with disabilities guide · FSD security tips
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