Accessibility
Dayton (DAY) Airport Accessibility & Wheelchair Services
Wheelchair assistance at James M. Cox Dayton International Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.
Airline-provided service
Wheelchair assistance
Request wheelchair assistance when booking your ticket or at your airline's check-in counter; airline ground staff provide assistance from curbside/ticketing through security and to the gate.
Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.
TSA Cares
Free security screening assistance
TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.
How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the DAY security checkpoint and guide you through screening at no charge.
Call the TSA Cares helpline at 1-855-787-2227 at least 72 hours before travel to arrange for a Passenger Support Specialist to meet you at DAY's single central checkpoint and assist through screening.
Security lanes
DAY does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.
Service animal relief areas
An outdoor pet/service animal relief area is located outside Concourse B, near the airport police station; ask an airline or airport employee to point you to it or escort you if needed.
Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.
Quiet and sensory room
DAY does not currently have a confirmed public sensory room. DAY does not have a dedicated sensory or quiet room. If you need a calmer space, ask staff at the Airport Police office (Concourse B) — they can direct you to quieter seating away from the main gate-hold areas.
Wheelchair and mobility device rentals
DAY does not publicize an on-site wheelchair or scooter rental service. Airline-provided wheelchairs are available at no charge for the duration of your trip through the airport — arrange this at booking or check-in rather than expecting a rental kiosk on site.
Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.
Pro Tip
Because DAY funnels every passenger through one central checkpoint, build in extra time if you need assistance, and request wheelchair service and TSA Cares support in advance so airline staff are ready for you at the curb.
Frequently asked questions
Is wheelchair assistance free at DAY airport?
Yes — wheelchair assistance at DAY is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.
How do I contact TSA Cares before my flight from DAY?
Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the DAY security checkpoint at no cost.
Does DAY airport have a family security lane?
James M. Cox Dayton International Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. DAY has one central security checkpoint rather than separate concourse checkpoints, so there is no dedicated family/special-assistance lane. Tell any TSA officer at the checkpoint that you need extra time or assistance and they will accommodate you within the standard lane.
Where is the service animal relief area at DAY airport?
An outdoor pet/service animal relief area is located outside Concourse B, near the airport police station; ask an airline or airport employee to point you to it or escort you if needed. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.
See also: DAY TSA PreCheck lanes · Flying with disabilities guide · DAY security tips
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