Accessibility

Bozeman (BZN) Airport Accessibility & Wheelchair Services

Wheelchair assistance at Bozeman Yellowstone International Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.

Airline-provided service

Wheelchair assistance

Request wheelchair assistance through your airline at booking or at the ticket counter; most gates use jet bridges, and airline staff provide ground-boarding assistance on the rare flights that board via the tarmac.

Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.

TSA Cares

Free security screening assistance

TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.

How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the BZN security checkpoint and guide you through screening at no charge.

Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight, or submit a request at tsa.gov/travel/passenger-support, so a Passenger Support Specialist can meet you at BZN's single second-floor security checkpoint and help you through screening.

Security lanes

BZN does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.

Service animal relief areas

A designated service animal relief area is on Concourse B, past security; ask any airport or airline staff member for the exact spot.

Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.

Quiet and sensory room

BZN does not currently have a confirmed public sensory room. BZN does not have a dedicated sensory room. The Mother's Room on Concourse B offers a quiet, private space that can double as a calming area — call the airport administration office at (406) 388-6632 ahead of travel to coordinate access, or ask any airport staff member on arrival.

Wheelchair and mobility device rentals

There is no on-site wheelchair or mobility-scooter rental counter; wheelchairs are provided free through your airline on request. For a personal mobility scooter delivered to the airport or your hotel before you arrive, local providers such as Cloud of Goods and Bozeman Mobility Scooters serve the Bozeman/Belgrade area.

Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.

Pro Tip

BZN is small enough that even without dedicated family or sensory accommodations, the single checkpoint and short concourses mean less distance and less time pressure than a big hub — arrive with your usual buffer, and lean on airline check-in staff and the one TSA checkpoint, which can flex to give extra time and space when asked.

Frequently asked questions

Is wheelchair assistance free at BZN airport?

Yes — wheelchair assistance at BZN is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.

How do I contact TSA Cares before my flight from BZN?

Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the BZN security checkpoint at no cost.

Does BZN airport have a family security lane?

Bozeman Yellowstone International Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. BZN has one shared security checkpoint rather than a separate dedicated family/special-assistance lane; ask any TSA officer at the checkpoint and they will accommodate extra time and space as needed.

Where is the service animal relief area at BZN airport?

A designated service animal relief area is on Concourse B, past security; ask any airport or airline staff member for the exact spot. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.

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