Accessibility
Allentown (ABE) Airport Accessibility & Wheelchair Services
Wheelchair assistance at Lehigh Valley International Airport is provided free by your airline — request it at booking for best results. For security screening help, call TSA Cares at 1-855-787-2227 at least 72 hours before travel to have a Passenger Support Specialist waiting at the checkpoint. Family lanes, service animal relief areas, and sensory rooms are covered below.
Airline-provided service
Wheelchair assistance
Request wheelchair assistance from your airline at booking, or call ABE's Passenger Services Desk directly at 610-231-3049 ahead of travel; on arrival you can also text 484-240-5224 or ask any airport representative in person.
Tip: request at booking rather than at the airport — airline wheelchair assistants are in higher demand at peak times and early requests are filled first.
TSA Cares
Free security screening assistance
TSA Cares is a free helpline and on-site assistance program for travelers with disabilities, medical conditions, or other circumstances that may affect the security screening process.
How to use: Call 1-855-787-2227 at least 72 hours before travel. A Passenger Support Specialist will meet you at the ABE security checkpoint and guide you through screening at no charge.
Call the TSA Cares helpline at 1-855-787-2227 at least 72 hours before your flight to arrange for a Passenger Support Specialist to meet you at ABE's single security checkpoint and guide you through screening.
Security lanes
ABE does not have a permanently signed dedicated family lane at all checkpoints. Ask any TSA agent at the checkpoint for assistance — agents are trained to help travelers with special needs and can route you around standard queue lines.
Service animal relief areas
Outside, next to Short-Term Parking, and inside the Wiley Post Jr. Gate Concourse next to Gate 14.
Note: service animals are permitted throughout all airport areas without restriction. Emotional support animals follow individual airline policies — check with your carrier before travel.
Quiet and sensory room
Quiet/sensory room available — On the lower level of the Wilfred M. "Wiley" Post Jr. Gate Concourse — a calm, quiet space with mondo flooring, low-frequency lighting, a mounted projector, and other sensory-friendly equipment. The airport doesn't publish set hours or a reservation process; contact Passenger Services at 610-231-3049 for access details.
Wheelchair and mobility device rentals
ABE does not advertise a dedicated wheelchair/mobility-scooter rental program. Wheelchairs are provided free of charge for use within the airport by the Passenger Services Desk (610-231-3049) or your airline.
Motorized scooters and power wheelchairs are generally available from airlines for gate-to-gate use; contact your carrier directly if you need a motorized device beyond a standard transport chair.
Pro Tip
ABE runs the Hidden Disabilities Sunflower Lanyard program — wearing one lets airport and TSA staff know you may need extra time or support without you having to explain your condition.
Frequently asked questions
Is wheelchair assistance free at ABE airport?
Yes — wheelchair assistance at ABE is provided free of charge by your airline or their contracted ground handler. Request it at booking or check-in. The airline arranges and covers the cost; no tipping is required, though it is appreciated.
How do I contact TSA Cares before my flight from ABE?
Call TSA Cares at 1-855-787-2227 at least 72 hours before your flight. The helpline is open weekdays 8 a.m.–11 p.m. ET and weekends/holidays 9 a.m.–8 p.m. ET. You can also submit a request online at tsa.gov/contact-center/form/cares. A Passenger Support Specialist will meet you at the ABE security checkpoint at no cost.
Does ABE airport have a family security lane?
Lehigh Valley International Airport does not have a permanently signed dedicated family lane at all checkpoints, but TSA officers are trained to accommodate travelers who need extra time. ABE has only one security checkpoint in the Main Terminal and does not advertise a separate family/special-assistance lane; ask any TSA officer at the checkpoint and they will accommodate extra time or assistance within the standard line.
Where is the service animal relief area at ABE airport?
Outside, next to Short-Term Parking, and inside the Wiley Post Jr. Gate Concourse next to Gate 14. Service animals are permitted throughout all airport areas without restriction. Emotional support animals follow your individual airline's policies.
See also: ABE TSA PreCheck lanes · Flying with disabilities guide · ABE security tips
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