Lost & Found

Syracuse Airport Lost and Found

Lost something at Syracuse Hancock International Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

315-454-3263

Location: Submit a claim online first via the airport's Boomerang lost-and-found form; found-item pickup is arranged in person at the terminal (1000 Col. Eileen Collins Blvd, Syracuse, NY 13212) once a match is confirmed.

Hours: Online claims may be submitted anytime; found-item pickup hours are daily 8:00 AM–9:00 PM.

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

Items left at the TSA checkpoint are handled separately from airport-terminal lost & found — file directly with TSA. Items left on an aircraft should be reported to your airline, not the airport or TSA.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
If lost in the terminal: call 315-454-3263 or go to Submit a claim online first via the airport's Boomerang lost-and-found form; found-item pickup is arranged in person at the terminal (1000 Col. Eileen Collins Blvd, Syracuse, NY 13212) once a match is confirmed..
If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
File an online claim if available — written claims are processed faster and create a searchable paper trail.
Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

File your claim online as soon as you notice something missing — SYR routes all lost-item searches through its Boomerang claim form rather than a walk-up counter, so the more specific your description (brand, color, size, distinguishing features) and flight details, the faster staff can match it to a found item.

Frequently asked questions

How long does SYR airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at SYR?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for SYR?

Yes — SYR has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live SYR TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →

Syracuse Airport Lost and Found

Left somewhere in the airport (not at security)

Airport Lost and Found

315-454-3263

Hours: Online claims may be submitted anytime; found-item pickup hours are daily 8:00 AM–9:00 PM.

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.

If lost in the terminal: call 315-454-3263 or go to Submit a claim online first via the airport's Boomerang lost-and-found form; found-item pickup is arranged in person at the terminal (1000 Col. Eileen Collins Blvd, Syracuse, NY 13212) once a match is confirmed..

If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.

File an online claim if available — written claims are processed faster and create a searchable paper trail.

Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

Frequently asked questions

How long does SYR airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at SYR?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for SYR?

Yes — SYR has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live SYR TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →