Lost & Found

Richmond Airport Lost and Found

Lost something at Richmond International Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

804-226-8585

Location: Handled by Airport Dispatch; found items can be picked up at the airport or shipped to you at your expense.

Hours: Phone line staffed 24/7; items are held for a maximum of 60 days.

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

TSA only handles items left at the security checkpoint itself. For anything lost in the terminal, at a gate, or on a plane, contact the airport (Airport Dispatch) or your airline directly. File your claim as soon as possible — recovery odds drop quickly after the first day or two.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
If lost in the terminal: call 804-226-8585 or go to Handled by Airport Dispatch; found items can be picked up at the airport or shipped to you at your expense..
If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
File an online claim if available — written claims are processed faster and create a searchable paper trail.
Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

RIC uses an online portal (Boomerang) where you can search logged items by date and description before calling — try the portal first, then call Airport Dispatch's 24/7 line at 804-226-8585 if you don't find a match, since new finds can take a little time to get logged online.

Frequently asked questions

How long does RIC airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at RIC?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for RIC?

Yes — RIC has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live RIC TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →

TSA·WAIT·TIMES