Arrivals pickup guide
Picking someone up at Richmond (RIC)? The Cell Phone Waiting Lotis the free designated waiting area where drivers park at no charge while their passenger's flight lands and bags are collected. Below you will find exact directions, the time limit and fee rules, how to know when your passenger is ready, and what to do if the lot is full.

The RIC cell phone lot is called the Cell Phone Waiting Lot. Off Terminal Drive near the South Parking Garage and the main entry plaza, about a one-minute drive from the terminal (near 77 Richard E. Byrd Terminal Dr, Sandston, VA). Follow airport signage toward Arrivals/Departures and watch for the blue "Cell Phone Waiting Lot" signs.
Open the Cell Phone Waiting Lot in Google Maps for turn-by-turn navigation to the lot entrance.
No posted duration limit; free 24/7 waiting area, but vehicles must be attended at all times.. There is no charge regardless of how long you stay, but plan your timing so you pull up to arrivals right as your passenger steps outside — circling burns time and fuel, and curbside officers will wave you on if you stop too early.
Capacity: The Cell Phone Waiting Lot holds about 40 spaces, including 2 accessible spaces. On busy travel days the lot can fill up, so arrive early and have a backup plan.
Track the inbound flight on the airline's app or FlightAware, and ask your passenger to call or text once they've cleared baggage claim and are walking outside — that's your cue to leave the lot, since the drive to the arrivals curb takes only a couple of minutes.
As a general rule, ask your passenger to text you only after they have their bags and are physically walking toward the arrivals curb — not when the plane touches down. Checked-bag passengers typically need 15–25 minutes after landing for baggage claim at domestic airports, and 45–60 minutesafter landing at international gates where customs adds extra time. Once you get the “at curb with bags” message, pull out and head straight there — a precise pick-up beats circling every time.
The lot is genuinely about a minute from the terminal curb, so there's little reason to leave early — wait for your passenger's text or call before rolling out, then head straight to the Arrivals (lower level) curb.
If the Cell Phone Waiting Lot is full when you arrive, you have three practical options:
Plan your trip
Know exactly when to leave for the airport
The Leave-By Calculator combines the live RIC TSA wait time, your drive with real-time traffic, and your boarding window into one exact time to walk out the door — no more guessing or adding “just in case” buffers by hand.
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The RIC cell phone lot is called the Cell Phone Waiting Lot. Off Terminal Drive near the South Parking Garage and the main entry plaza, about a one-minute drive from the terminal (near 77 Richard E. Byrd Terminal Dr, Sandston, VA). Follow airport signage toward Arrivals/Departures and watch for the blue "Cell Phone Waiting Lot" signs.
No posted duration limit; free 24/7 waiting area, but vehicles must be attended at all times.. The lot holds approximately About 40 spaces, including 2 accessible spaces.
Track the inbound flight on the airline's app or FlightAware, and ask your passenger to call or text once they've cleared baggage claim and are walking outside — that's your cue to leave the lot, since the drive to the arrivals curb takes only a couple of minutes.
If the Cell Phone Waiting Lot is full, your best options are to do a slow loop of the airport access road and try again, pull into a short-term or daily parking garage (free for the first 15–30 minutes at many airports), or wait in an adjacent surface lot if one is available. Avoid stopping on the terminal curbside — officers will wave you on immediately.
Most cell phone lots, including the Cell Phone Waiting Lot, require drivers to remain with their vehicles at all times. Unattended vehicles are typically towed at the owner's expense. If you need to use a restroom or grab a snack, look for amenities inside or adjacent to the lot before committing to a long wait.