Lost & Found

Redmond-Bend Airport Lost and Found

Lost something at Roberts Field? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

541-504-3499

Location: Airport Administration Office, main terminal, across from the TSA checkpoint, 2522 SE Jesse Butler Circle, Suite 17, Redmond, OR 97756

Hours: Weekdays 8:00am–4:00pm, excluding holidays

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

Call TSA directly only for items left at the security checkpoint; for anything left at a gate, restaurant, shop, or in parking, file through RDM's Chargerback online system or contact Airport Administration instead.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
If lost in the terminal: call 541-504-3499 or go to Airport Administration Office, main terminal, across from the TSA checkpoint, 2522 SE Jesse Butler Circle, Suite 17, Redmond, OR 97756.
If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
File an online claim if available — written claims are processed faster and create a searchable paper trail.
Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

RDM logs found items and holds them for four weeks via the Chargerback online lost-and-found system; items worth $250 or more are turned over to the Redmond Police Department under Oregon law, so report a loss as soon as possible and file through Chargerback rather than waiting to call during weekday business hours.

Frequently asked questions

How long does RDM airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at RDM?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for RDM?

Yes — RDM has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live RDM TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

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