Rideshare & Ground Transport
Uber & Lyft Pickup at Norfolk International Airport
Rideshare pickup at ORF is not always at the arrivals curb — most airports now route Uber and Lyft to a dedicated lot or garage. Here is exactly where to go, how to get there, and how to keep the fare reasonable.
Where to get picked up at ORF
UUber Pickup Zone
Arrivals Curbside, Door 5 — lower level, Lane 2 (marked with rideshare logo signs)
LLyft Pickup Zone
Arrivals Curbside, lower level, Lane 2
In the app
Enter 'Norfolk International Airport (ORF)' in the app
How to find the rideshare zone
After baggage claim, follow Ground Transportation signs to the lower-level arrivals curb; exit through Door 5 and head to Lane 2 where rideshare signs are posted.
Cell Phone Lot
Free Cell Phone Parking lot near the Arrivals Terminal off Robin Hood Road — 24/7, no published time limit; from Miller Store Rd turn right onto Robin Hood Rd and follow arrivals signs straight into the lot. Cell phone lot details →
Avoiding surge pricing at ORF
When surge peaks: Surge peaks Friday evenings and Sunday afternoons; Norfolk Naval Station generates steady Monday/Friday military travel demand; Virginia Beach summer tourism weekends and holiday departures also increase fares.
Wait tip
The airport charges a $2 fee on all rideshare pickups; request your ride only once you are at the curbside to avoid wait-time charges accumulating.
Compare your options
Rideshare is usually the fastest door-to-door option, but it is not always the cheapest — especially during surge.
| Option | Best for | Watch out for |
|---|---|---|
| Rideshare Uber / Lyft | Door-to-door convenience, groups with bags, no cash needed | Surge pricing on busy evenings & events; long walk to pickup lot |
| Taxi Metered cab | Predictable metered fare during surge, no app required | Often more expensive off-peak; cash sometimes required |
| Transit Train / bus | Lowest cost option, immune to surge pricing and traffic | Not available at every airport; less practical with luggage |
For full ground-transport options at ORF including rental cars and public transit, see the ORF Getting Around guide.
Know exactly when to leave for ORF
Add your rideshare pickup time to the Leave-By calculator — it factors in current TSA wait times, so you hit the zone with time to spare.
Calculate leave-by time →