Lost & Found

Norfolk Airport Lost and Found

Lost something at Norfolk International Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

757-857-3823

Location: Handled centrally by Norfolk Airport Authority Police rather than a single walk-up counter — call or email ahead (lostandfound@norfolkairport.com) to confirm an item before making a trip to collect it.

Hours: Found-item pickup daily 8:00am-9:00pm; claims can be filed online, by phone, or by email at any time.

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

Items left at the TSA checkpoint are handled separately from general airport lost & found — contact TSA directly for anything lost during screening; checkpoint items are usually turned over to the airport's lost & found within a few hours if not claimed immediately.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
If lost in the terminal: call 757-857-3823 or go to Handled centrally by Norfolk Airport Authority Police rather than a single walk-up counter — call or email ahead (lostandfound@norfolkairport.com) to confirm an item before making a trip to collect it..
If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
File an online claim if available — written claims are processed faster and create a searchable paper trail.
Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

ORF's online claim system (a Boomerang/Lost Returns-powered form linked from the airport's Lost & Found page) emails you automatically within 24 hours if a matching item turns up, so file a detailed description right away. Unclaimed items are held about 60 days before being sent to auction or donated locally.

Frequently asked questions

How long does ORF airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at ORF?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for ORF?

Yes — ORF has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live ORF TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →

Norfolk Airport Lost and Found

Lost something at Norfolk International Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

757-857-3823

Hours: Found-item pickup daily 8:00am-9:00pm; claims can be filed online, by phone, or by email at any time.

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.

If lost in the terminal: call 757-857-3823 or go to Handled centrally by Norfolk Airport Authority Police rather than a single walk-up counter — call or email ahead (lostandfound@norfolkairport.com) to confirm an item before making a trip to collect it..

If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.

File an online claim if available — written claims are processed faster and create a searchable paper trail.

Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

Frequently asked questions

How long does ORF airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at ORF?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for ORF?

Yes — ORF has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live ORF TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →