Lost & Found

Juneau Airport Lost and Found

Lost something at Juneau International Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

907-586-0899

Location: Juneau Police Department Airport Office, inside the Juneau International Airport terminal (handles items lost anywhere in the terminal that aren't airline-related)

Hours: Not publicly posted — call ahead; items can be reported anytime via the online form regardless of office hours.

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

Contact TSA directly only if a checkpoint officer physically held or confiscated your item at the JNU security checkpoint. For anything lost on a plane, contact your airline first — Alaska Airlines' Juneau Flight Information line is 907-266-7240. For anything lost elsewhere in the terminal, file with the Juneau Police Department Airport Office.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
If lost in the terminal: call 907-586-0899 or go to Juneau Police Department Airport Office, inside the Juneau International Airport terminal (handles items lost anywhere in the terminal that aren't airline-related).
If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
File an online claim if available — written claims are processed faster and create a searchable paper trail.
Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

JNU is small enough that lost items are often still with the finder, a gate agent, or the gift shop rather than a central holding room — call the Airport Office (907-586-0899) directly in addition to filing the online form, and check with your airline's Juneau counter first if the item may have been on the plane.

Frequently asked questions

How long does JNU airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at JNU?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for JNU?

Yes — JNU has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live JNU TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →

Juneau Airport Lost and Found

Lost something at Juneau International Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

907-586-0899

Location: Juneau Police Department Airport Office, inside the Juneau International Airport terminal (handles items lost anywhere in the terminal that aren't airline-related)

Hours: Not publicly posted — call ahead; items can be reported anytime via the online form regardless of office hours.

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.

If lost in the terminal: call 907-586-0899 or go to Juneau Police Department Airport Office, inside the Juneau International Airport terminal (handles items lost anywhere in the terminal that aren't airline-related).

If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.

File an online claim if available — written claims are processed faster and create a searchable paper trail.

Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

Frequently asked questions

How long does JNU airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at JNU?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for JNU?

Yes — JNU has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live JNU TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →