Arrivals pickup guide

JNUCell Phone Lot: Location, Time Limit & Tips

Picking someone up at Juneau (JNU)? The Cell Phone Waiting Lotis the free designated waiting area where drivers park at no charge while their passenger's flight lands and bags are collected. Below you will find exact directions, the time limit and fee rules, how to know when your passenger is ready, and what to do if the lot is full.

Where is the JNU cell phone lot?

The JNU cell phone lot is called the Cell Phone Waiting Lot. The free waiting lot is on Shell Simmons Drive next to Alaska Industrial Hardware, just off Glacier Highway a short distance from the terminal. Heading toward the airport on the Glacier Highway/Egan Drive corridor, follow signs for Shell Simmons Drive; the airport posts detour and waiting-lot signage on the approach roads directing drivers to the lot rather than the terminal curb.

Open the Cell Phone Waiting Lot in Google Maps for turn-by-turn navigation to the lot entrance.

How long can I wait in the JNU cell phone lot?

No published time limit; intended as a free short-term waiting area only. There is no charge regardless of how long you stay, but plan your timing so you pull up to arrivals right as your passenger steps outside — circling burns time and fuel, and curbside officers will wave you on if you stop too early.

Capacity: JNU has not published an official vehicle count for the Cell Phone Waiting Lot. Expect the lot to fill quickly during peak arrival banks — if it is full when you arrive, see the options in the last section below.

How do I know when my passenger is ready?

Track the inbound flight (Alaska Airlines or another carrier) on the airline's app or a flight-tracker, and ask your passenger to text once they're off the plane and heading to baggage claim — that's your cue to leave the lot, since the drive back to the terminal curb takes only a couple of minutes.

As a general rule, ask your passenger to text you only after they have their bags and are physically walking toward the arrivals curb — not when the plane touches down. Checked-bag passengers typically need 15–25 minutes after landing for baggage claim at domestic airports, and 45–60 minutesafter landing at international gates where customs adds extra time. Once you get the “at curb with bags” message, pull out and head straight there — a precise pick-up beats circling every time.

JNU cell phone lot tips

JNU's terminal and baggage claim area are compact, so once your passenger has their bags it only takes a few minutes to walk out to the curb — use the free wait time rather than idling at arrivals, since there's no advantage to arriving at the curb early at a single-gate-area airport like this.

• Have the flight number ready. You can track any U.S. flight for free on FlightAware or Flightradar24 — search by flight number to see the live gate arrival time and baggage carousel, not just scheduled wheels-down.
• Agree on a text trigger in advance.Tell your passenger: “Text me ‘bags and outside’ when you are standing on the curb with everything.” That single message is your cue to pull out — no guessing, no phone calls while driving.
• Do not leave the engine running unattended. Most cell phone lots prohibit unattended idling vehicles and some may be towed. If you need to stretch or use a restroom, look for any on-site amenities before the lot, or use a nearby gas station or convenience store.
• Check the arrivals board. Many cell phone lots have on-site flight information display screens — use them alongside your phone to confirm the flight has actually arrived at the gate before you start the clock on baggage claim wait time.

What if the JNU cell phone lot is full?

If the Cell Phone Waiting Lot is full when you arrive, you have three practical options:

• Pull into short-term or daily parking. Most JNU parking garages offer a free or low-cost grace period (typically 15–30 minutes) and have covered, comfortable waiting areas. Check the rate boards before you commit to staying longer.
• Do one slow loop of the airport road. A single circuit of the terminal access road takes 5–8 minutes at most airports. By the time you complete the loop, a space may have opened up, or your passenger may have texted that they are almost ready.
• Wait in an adjacent surface lot or road. Some airports have overflow areas or nearby public streets where brief waiting is tolerated — check local signage. Never stop on the terminal curbside or in a no-stopping zone; officers will direct you to move immediately.

Frequently asked questions