Everything you need to navigate Jackson: the official terminal map link, what airlines fly from each concourse, how to move between terminals, and gate-finding tips that save you backtracking. Verify your specific gate on your boarding pass — assignments change.

The JAN airport authority publishes the most up-to-date map on its official website. Use the link below before you travel so you know the terminal layout and gate locations before you clear security.
Official map
Jackson official terminal map — airport authority website
Maps are updated when terminals are renovated or new concourses open. Terminal 5 at LAX, for example, has been closed since October 2025 for reconstruction — always confirm your terminal from your boarding pass rather than relying on a saved map.
Here is what each terminal or concourse at JAN handles — which airlines fly from it, the gate range, and key amenities to know before you go.
The ground floor of JAN's single terminal building holds airline ticket counters, baggage claim carousels, the airline lost-baggage offices (Delta's is on the west end of this level), restrooms, a security checkpoint, and the curbside passenger pick-up/drop-off area. Ground transportation — taxis, rideshare, rental car counters, and hotel shuttles — stages directly outside on this level. Escalators and elevators connect up to the Floor 2 concourse level.
View Main Terminal (Ticketing, Baggage Claim & Ground Transportation — Floor 1) map
One of JAN's two gate concourses on the Floor 2 level, reached through its own dedicated security checkpoint. Jet bridges are installed at Gates 3 and 4. Amenities include Samuel Adams Jackson Brewhouse, a Dunkin' location just before the checkpoint, a Hudson (Avolta) newsstand, a Shoe Shine Doctor stand, massage chairs, a Mamava nursing pod, and an indoor pet relief area.
JAN's other gate concourse, also reached via its own dedicated security checkpoint from the Floor 2 level. Jet bridges are installed at Gates 15, 17, and 19; Gates 16 and 18 are ground-boarding. Amenities include Riverbanks Bar & Grill, a Hudson (Avolta) newsstand, massage chairs, a Mamava nursing pod, and an indoor pet relief area. The Medgar Wiley Evers Pavilion exhibit sits in the shared central hall between the two concourses.
JAN is one compact terminal building with two concourses branching off a shared landside central hall — there's no train, tram, or airside shuttle between gates. The East Concourse (Gates 1–4) and West Concourse (Gates 15–19) each have their own separate security checkpoint, so once you're airside on one side you cannot walk over to the other without exiting and re-clearing screening. The only shuttle bus at JAN runs between the Long-Term parking lot and the terminal curb, not between concourses.
Timing tip
Always allow 15–30 minutes for any inter-terminal transfer at JAN — wait times for people-movers, buses, or security re-screening add up faster than the physical distance suggests. Build the buffer into your Leave-By time, not your gate arrival time.
Check your boarding pass for East (Gates 1–4) or West (Gates 15–19) before choosing a security line — JAN's two checkpoints are concourse-specific and airside doesn't connect between them. Otherwise the whole terminal is small enough to walk end-to-end in just a few minutes, and the Medgar Wiley Evers Pavilion exhibit in the central hall is worth a look if you have time before your flight.
A few habits that prevent last-minute sprints:
Experienced travellers at JAN use a short checklist every time:
The official Jackson terminal map is on the airport authority website at https://jmaa.com/airport-information/. Maps are updated when new gates or concourses open; always verify your specific gate on your boarding pass.
JAN is one compact terminal building with two concourses branching off a shared landside central hall — there's no train, tram, or airside shuttle between gates. The East Concourse (Gates 1–4) and West Concourse (Gates 15–19) each have their own separate security checkpoint, so once you're airside on one side you cannot walk over to the other without exiting and re-clearing screening. The only shuttle bus at JAN runs between the Long-Term parking lot and the terminal curb, not between concourses.
Check your boarding pass for East (Gates 1–4) or West (Gates 15–19) before choosing a security line — JAN's two checkpoints are concourse-specific and airside doesn't connect between them. Otherwise the whole terminal is small enough to walk end-to-end in just a few minutes, and the Medgar Wiley Evers Pavilion exhibit in the central hall is worth a look if you have time before your flight. Your boarding pass shows the exact gate. Open your airline app about two hours before departure — gate assignments sometimes change after check-in closes. Look for departure boards throughout the terminal for real-time gate information.
Use the official interactive map at https://jmaa.com/airport-information/ before you arrive to familiarise yourself with the layout. Check your boarding pass for East (Gates 1–4) or West (Gates 15–19) before choosing a security line — JAN's two checkpoints are concourse-specific and airside doesn't connect between them. Otherwise the whole terminal is small enough to walk end-to-end in just a few minutes, and the Medgar Wiley Evers Pavilion exhibit in the central hall is worth a look if you have time before your flight.
Main Terminal (Ticketing, Baggage Claim & Ground Transportation — Floor 1): The ground floor of JAN's single terminal building holds airline ticket counters, baggage claim carousels, the airline lost-baggage offices (Delta's is on the west end of this level), restrooms, a security checkpoint, and the curbside passenger pick-up/drop-off area. Ground transportation — taxis, rideshare, rental car counters, and hotel shuttles — stages directly outside on this level. Escalators and elevators connect up to the Floor 2 concourse level. East Concourse (Gates 1–4): One of JAN's two gate concourses on the Floor 2 level, reached through its own dedicated security checkpoint. Jet bridges are installed at Gates 3 and 4. Amenities include Samuel Adams Jackson Brewhouse, a Dunkin' location just before the checkpoint, a Hudson (Avolta) newsstand, a Shoe Shine Doctor stand, massage chairs, a Mamava nursing pod, and an indoor pet relief area. West Concourse (Gates 15–19): JAN's other gate concourse, also reached via its own dedicated security checkpoint from the Floor 2 level. Jet bridges are installed at Gates 15, 17, and 19; Gates 16 and 18 are ground-boarding. Amenities include Riverbanks Bar & Grill, a Hudson (Avolta) newsstand, massage chairs, a Mamava nursing pod, and an indoor pet relief area. The Medgar Wiley Evers Pavilion exhibit sits in the shared central hall between the two concourses.
Leave-By calculator
The TSA Wait Times Leave-By calculator folds the live JAN security wait, your drive time, and terminal navigation into one exact time to leave home — so you reach your gate without guessing.
See also: Live JAN TSA wait times · JAN terminals guide · JAN security tips