Lost & Found

Indianapolis Airport Lost and Found

Lost something at Indianapolis International Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

317-487-7243

Location: Guest Services desk in Civic Plaza, just beyond the Ticketing Hall (covers items lost in public terminal areas, on airport shuttles, or in parking facilities). Items lost specifically at a TSA security checkpoint are handled separately by the TSA checkpoint office at 317-532-1900; items lost at a ticket counter, gate, or on an aircraft should be reported directly to the airline.

Hours: Mon–Fri 6am–9pm, Sat–Sun 6am–8pm

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

TSA's national Contact Center handles items left at the checkpoint itself (bins, trays, X-ray belt); for IND specifically, the local TSA checkpoint office (317-532-1900) is the fastest first call before escalating to the national line.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
If lost in the terminal: call 317-487-7243 or go to Guest Services desk in Civic Plaza, just beyond the Ticketing Hall (covers items lost in public terminal areas, on airport shuttles, or in parking facilities). Items lost specifically at a TSA security checkpoint are handled separately by the TSA checkpoint office at 317-532-1900; items lost at a ticket counter, gate, or on an aircraft should be reported directly to the airline..
If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
File an online claim if available — written claims are processed faster and create a searchable paper trail.
Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

You generally have about two weeks to reclaim items at IND before they're processed out — Guest Services bins and categorizes found items as they come in, so call or submit the online form (select "Lost & Found/Guest Services") as soon as you notice something missing, and specify exactly where you think you lost it (checkpoint vs. terminal vs. shuttle) so staff know which desk to check.

Frequently asked questions

How long does IND airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at IND?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for IND?

Yes — IND has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live IND TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →

Indianapolis Airport Lost and Found

Left somewhere in the airport (not at security)

Airport Lost and Found

317-487-7243

Hours: Mon–Fri 6am–9pm, Sat–Sun 6am–8pm

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.

If lost in the terminal: call 317-487-7243 or go to Guest Services desk in Civic Plaza, just beyond the Ticketing Hall (covers items lost in public terminal areas, on airport shuttles, or in parking facilities). Items lost specifically at a TSA security checkpoint are handled separately by the TSA checkpoint office at 317-532-1900; items lost at a ticket counter, gate, or on an aircraft should be reported directly to the airline..

If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.

File an online claim if available — written claims are processed faster and create a searchable paper trail.

Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

Frequently asked questions

How long does IND airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at IND?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for IND?

Yes — IND has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live IND TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

Calculate my Leave-By Time →