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Lost & Found

Greensboro Airport Lost and Found

Lost something at Piedmont Triad International Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

336-665-5600

Location: Property items (phones, wallets, keys, glasses, jewelry) are logged and claimed via the online form; non-property items (clothing, food, umbrellas, unclaimed luggage) are held in a Police Department drop-off box on the lower level near the terminal center. Found items can also be turned in at information centers near security, gate desks/ticket counters, or the Airport Authority office on the departures level.

Hours: Not separately published; use the 24-hour airport info line at 336-665-5666 or the online form any time

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

Items left at a GSO TSA checkpoint are handled separately from airport lost & found — for checkpoint items you can also try TSA's local GSO line, (336) 931-9601, in addition to the national process. Allow 24–48 hours for an item to be logged before it appears in any system.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

  1. Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
  2. If lost in the terminal: call 336-665-5600 or go to Property items (phones, wallets, keys, glasses, jewelry) are logged and claimed via the online form; non-property items (clothing, food, umbrellas, unclaimed luggage) are held in a Police Department drop-off box on the lower level near the terminal center. Found items can also be turned in at information centers near security, gate desks/ticket counters, or the Airport Authority office on the departures level..
  3. If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
  4. File an online claim if available — written claims are processed faster and create a searchable paper trail.
  5. Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

GSO holds property items for 180 days — file the online form as soon as you notice something missing, and note where you lost it: TSA checkpoint (call TSA), aircraft/gate area (call your airline), or rental car (call the rental company) — the general airport lost & found only covers items found loose in the terminal itself.

Frequently asked questions

How long does GSO airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at GSO?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for GSO?

Yes — GSO has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

See also: Live GSO TSA wait times · GSO flight status · GSO security tips

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