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Home / EUG /Lost & Found

Lost & Found

Eugene Airport Lost and Found

Lost something at Eugene Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

541-682-5430

Location: Airport Administration Office, 28855 Lockheed Dr., Eugene, OR 97402, adjacent to the passenger terminal

Hours: Monday–Friday, 8am–5pm (excluding holidays)

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

If you believe you left something at the security checkpoint, file directly with TSA rather than the airport. Claim as soon as possible — recovery odds drop quickly, and items are not held indefinitely.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

  1. Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
  2. If lost in the terminal: call 541-682-5430 or go to Airport Administration Office, 28855 Lockheed Dr., Eugene, OR 97402, adjacent to the passenger terminal.
  3. If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
  4. File an online claim if available — written claims are processed faster and create a searchable paper trail.
  5. Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

EUG holds found items for about 30 days, so submit the online lost-and-found form the same day you notice something missing, and be specific about where you think you left it — the terminal desk only handles items lost in the passenger terminal facility itself, not items left on the aircraft or in checked baggage (contact your airline directly for those).

Frequently asked questions

How long does EUG airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at EUG?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for EUG?

Yes — EUG has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

See also: Live EUG TSA wait times · EUG flight status · EUG security tips

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