Lost & Found

Burbank Airport Lost and Found

Lost something at Hollywood Burbank Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

818-729-2231

Location: Terminal B, arrivals level

Hours: Monday–Friday 8am–4pm (closed weekends; leave a voicemail with your name, phone number, and item description — calls are returned the next business day)

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

Contact TSA directly (not the airport Lost & Found) for anything left at the security checkpoint — bins, trays, or items removed during screening. For items lost on board an aircraft, contact your airline directly instead.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
If lost in the terminal: call 818-729-2231 or go to Terminal B, arrivals level.
If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
File an online claim if available — written claims are processed faster and create a searchable paper trail.
Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

BUR's Lost & Found is only staffed on weekday business hours (8am–4pm), so if you lose something on a weekend or evening flight, call 818-729-2231 and leave a detailed voicemail or file online right away — the office works through items in the order they're reported once it reopens.

Frequently asked questions

How long does BUR airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at BUR?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for BUR?

Yes — BUR has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live BUR TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

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TSA·WAIT·TIMES