Lost & Found

Asheville Airport Lost and Found

Lost something at Asheville Regional Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

828-209-3660

Location: Guest Services desk, Baggage Claim level

Hours: Not published by the airport — call or email gs@flyavl.com ahead of a visit to confirm staff are on duty

File an online claim →

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

File with TSA only for items left at the security checkpoint itself; contact AVL Guest Services for anything lost elsewhere in the terminal or parking lots, and contact your airline directly for items left on board a plane.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
If lost in the terminal: call 828-209-3660 or go to Guest Services desk, Baggage Claim level.
If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
File an online claim if available — written claims are processed faster and create a searchable paper trail.
Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

AVL is a small airport, so the Guest Services team handles lost & found personally — call 828-209-3660 or email gs@flyavl.com with a detailed description plus the date, gate, and flight number, and file online via the Chargerback form for faster tracking.

Frequently asked questions

How long does AVL airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at AVL?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for AVL?

Yes — AVL has an online lost item report form. Filing online is recommended as written claims are typically processed faster than phone reports alone.

Know exactly when to leave for the airport

The Leave-By Time calculator folds the live AVL TSA wait, real-time drive time from your door, and gate-walk distance into one exact time to leave home — no guesswork.

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TSA·WAIT·TIMES