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Lost & Found

Albany Airport Lost and Found

Lost something at Albany International Airport? Report it immediately — airport lost and found offices hold items for 30–90 days, but recovery rates drop sharply after the first 24 hours.

Left somewhere in the airport (not at security)

Airport Lost and Found

518-242-2299

Location: Information Center, Terminal Level 1 near Baggage Claim, directly across from Carousel #2 and adjacent to Dunkin'

Hours: Not published by the airport — call ahead to confirm current staffing

Left at the TSA security checkpoint

TSA Lost Property

1-866-289-9673

Items left at the TSA checkpoint are logged separately from airline or terminal-wide lost items — call as soon as you notice something missing, since checkpoint finds are typically processed locally before being logged in TSA's system.

File a TSA claim online →

Note: items left in gate areas may also be held by the airline's gate staff — contact the airline directly for gate-area and on-board lost items.

What to do right now (step by step)

  1. Check with the airline first — items left at gates or on the plane go to the airline, not the airport.
  2. If lost in the terminal: call 518-242-2299 or go to Information Center, Terminal Level 1 near Baggage Claim, directly across from Carousel #2 and adjacent to Dunkin'.
  3. If lost at the security checkpoint: call TSA at 1-866-289-9673 or file a claim online.
  4. File an online claim if available — written claims are processed faster and create a searchable paper trail.
  5. Check back in 24–48 hours — items are logged as they come in and may not appear in the system immediately.

Pro Tip

ALB's Information Center (staffed in part by the Albany County Convention & Visitors Bureau) handles lost & found for the whole terminal, not just TSA checkpoint items — call 518-242-2299 first regardless of where you think you lost something.

Frequently asked questions

How long does ALB airport keep lost items?

Most airports hold unclaimed items for 30–90 days before donating or auctioning them. File your claim as quickly as possible to maximize recovery chances.

What if I left something on the plane?

Items left on aircraft go to the airline, not the airport lost and found. Contact the airline directly — each airline has its own baggage service phone number and online claim process.

How do I report a lost item at the TSA checkpoint at ALB?

Call TSA at 1-866-289-9673 or file a claim at tsa.gov/travel/customer-service. Items left at security checkpoints are held for 30 days.

Can I file a lost item report online for ALB?

ALB does not currently list a standalone online lost item report form. Call 518-242-2299 to file by phone or visit Information Center, Terminal Level 1 near Baggage Claim, directly across from Carousel #2 and adjacent to Dunkin' in person.

See also: Live ALB TSA wait times · ALB flight status · ALB security tips

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